Privacy Policy

Effective Date: April 20, 2026

App Name: H-Track

1. Introduction

This Privacy Policy explains how H-Track (“we”, “our”, or “us”) collects, uses, and protects your information when you use our application.

By using the app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information

  • Name (if provided)
  • Email address (if provided)
  • Account credentials

b. Survey Data

  • Responses submitted in surveys
  • Metadata related to survey participation (timestamps, completion status)

c. Device & Usage Data

  • Device type and OS
  • App usage behavior
  • IP address (if applicable)

3. How We Use Your Information

  • Provide and maintain the app
  • Improve survey functionality and user experience
  • Analyze usage trends
  • Respond to user support requests
  • Ensure security and prevent misuse

4. Data Sharing

We do not sell your personal data.

We may share data only in the following cases:

  • With service providers (e.g., hosting, analytics)
  • To comply with legal obligations
  • To protect rights, safety, and security

5. Data Storage & Security

  • Your data is stored securely using industry-standard practices
  • We take reasonable steps to protect your information from unauthorized access
  • However, no method of transmission over the internet is 100% secure

6. Data Retention

  • We retain your data only as long as necessary for app functionality
  • You may request deletion of your data at any time

7. Account Deletion

You can delete your account from:

Settings → Profile → Delete Account

  • Your personal data will be permanently removed
  • Survey responses may be anonymized or deleted, depending on system design

8. Third-Party Services

The app may use third-party services (e.g., analytics tools, cloud providers) that may collect information as governed by their own privacy policies.

9. Children’s Privacy

This app is not intended for users under the age of 13. We do not knowingly collect data from children.

10. Your Rights

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app with an updated effective date.

12. Contact us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Support Email: htgcdac2026@gmail.com